Shipping & Refund Policy

Reminder: SHIPPING IS NOT LOCAL DELIVERY

Send your favorite K'luvly's Sweet Treat to celebrate birthdays, anniversaries, Valentine's Day, Mother's Day, Father's, Just Because, etc. 

While we enjoy shipping your treats, to ensure freshness, we ship 2 cake orders, per person, per day. Shipping days are Tuesday and Wednesday. 

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We ship to Alabama, Delaware, Florida, Georgia, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, and Texas at this time.

Please note that we do not ship same day. Allow up to 3 business days for your order to be processed. Shipment orders placed after 12 p.m. EST may be processed the following business day. On holidays and peak times, we are known to sell out;  therefore will not be able to offer to ship for that day.

 

We have strategically partnered with USPS for all East and Central Coast shipping.  The costs and arrival date of your treats are based on the USPS shipping guidelines. The shipment days and costs presented to you will depend on the following:

- When your order is being placed.
- The zip code you are shipping to.
- The weight of the package being shipped.

We do not give cash refunds; this includes deposits on canceled orders.

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Store Credit Only.